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General

At Larry Adler's we take security seriously. We not only have the latest in security Certificates from InstantSSL in the USA but use the latest encryptions for all credit card transactions.

No! (more details in our privacy statement.)

Payment Methods

Yes. We accept the following cards: Visa and MasterCard

All international orders are paid using PayPal

We certainly do! You can purchase a Gift Voucher in-store, online or even over the phone (1800 ADLERS)

Unfortunately at this time you are not able to redeem a Gift Voucher online, however, watch this space as we are working it! You can however redeem a Gift Voucher at any one of our Larry Adler locations or over the phone (1800 ADLERS)

Rental

If both parents (or two accompanying adults) each hire their ski, boots & poles or snowboard & boots, for 6 days or more, Larry equips two children for the same up to 12 years of age with "carve" skis, boots & poles FREE of charge (offer does not include clothing). Should a child wish to upgrade to a snowboard package, they may do so for the difference in price.

Yes. We strongly recommend advance bookings for rental gear. Once you are sized up in Sydney your order will be flagged for pick up from our Jindabyne store or collect from Sydney. Please return your Rental gear to the store from which you collected it.

Please return your Rental gear to the store from which you collected it.

All Hire gear booked in the Chatswood and Kent St stores, must be booked at least by 12 noon the day before you you wish to collect your gear. Goods may be collected from 12 noon on the day of pick up.

Yes and we will credit the one days demo fee towards your purchase.

Yes for the difference in price.

Yes. Normal snowboard rental charges will apply for the period.

No. We charge only the time you are planning to ski.

Yes for details contact marketing at head office 02 99137833 or email info@larryadler.com

Yes depending on availability.

GST-Free shopping

Travellers can purchase goods GST-free from any retailer who can arrange the export of the goods to an overseas address. Larger items can be purchased under this scheme and sent directly to the traveller's address overseas. Goods must be purchased no earlier than 60 days before the goods are exported.
Please see ATO website for more details.

The Tourist Refund Scheme (TRS) enables you to claim a refund,
subject to certain conditions, of the goods and services tax (GST) that
you pay on goods you buy in Australia. The TRS is open to all overseas visitors and Australian residents, except operating air and sea crew.

To qualify for a refund you must:

  • Spend $300 (GST inclusive) or more in the one store and get a single tax invoice
  • Buy goods no more than 30 days before departure
  • Wear or carry the goods on board the aircraft or ship and present them along with your original tax invoice, passport and international boarding pass to a Customs Officer at a TRS facility
  • The refund only applies to goods you take with you as hand luggage or wear onto the aircraft or ship when you leave Australia. It does not apply to services or goods consumed or partly consumed in Australia, such as wine, chocolate or perfume. However, unlike other tourist shopping schemes, most of the goods, such as clothing and cameras, can be used in Australia before departure.

Please visit the Home Affairs website for more details. 

You will need to present the following at the Customs TRS facility when you depart Australia:

  • Your goods (unless aviation security measures, effective from 31 March 2007, in regard to liquids, aerosols and gels prevent you from doing so) to prove you are taking them out of the country
  • The original tax invoice totalling $300 (GST inclusive) or more from the retailer (to provide information for Customs officers), dated within the last 30 days
  • Your passport
  • Your international boarding pass or other proof of travel
  • Tax invoices for purchases of $1000 or more must contain additional information, such as the name and address of the purchaser.

Note that:

  • Claims at airports are available up to 30 minutes prior to the scheduled departure of your flight.
  • Claims at seaports should be made no earlier than 4 hours prior to the scheduled departure of your flight.
  • The TRS facilities are located past Customs and Immigration outwards processing at international airports in Sydney, Brisbane, Melbourne, Perth, Cairns, Adelaide, Darwin and Gold Coast, and at selected cruise liner terminals. If you are leaving Australia from a seaport you should contact Customs to find out if and where you can make a claim.
  • Your claim will be refunded by cheque, credit to an Australian bank account, or credit card, after being processed by Customs and your bank or card issuer.