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If you have made an incorrect choice Larry Adler Ski & Outdoor will exchange or provide a store credit for regular priced items with proof of purchase within 7 days if the product is still in original condition and packaging intact.

Any product which has been modified cannot be returned. This includes, but is not limited to; skis which have been drill mounted and ski boots which have been heat moulded.

Yes, with proof of purchase, we will gladly exchange, repair or credit any purchase made online at any of our Australian stores within 14 days of purchase.

Yes, goods purchased online can be sent to any of our Larry Adler Ski & Outdoor Australian locations for your convenience. Just enter the store location in the delivery addresss area when placing your order.

It is the responsibility of the customer to provide the proof of purchase if the receipt is lost eg: credit card statement.

Your refund/exchange will be processed within 7-10 working days from receipt of returned goods.

Sale items cannot be returned for refund or exchange for change of mind.

Should you experience a fault or defect with a sale item we will exchange, repair or provide a store credit, providing that the fault or defect was not evident at time of purchase and not the reason the product was discounted in the first place.